1. Avigilon Control Center Client Download
2. Avigilon Control Center Client Software
3. Avigilon Acc 6 Download

The Avigilon Control Center Client software must communicate with the Avigilon Control Center Server software to access and configure your surveillance system. If the server is on the same network segment (subnet) as your computer, the server is automatically discovered and appears in the System Explorer on the left side of the application window. The Avigilon Control Center (ACC) Client software works with the ACC Server software to give you access and control of your surveillance system. The ACC Client software allows you to view live and recorded video, monitor events, and control user access to the ACC system. The ACC Client software also gives you the ability to configure your. The Client software allows you to view live and recorded video, monitor events, and control user access to the Avigilon Control Center system. The Client software also gives you the ability to configure your surveillance system. The Client software can run on the same computer as the Server software, or run on a remote computer that. Table of Contents What is the Avigilon Control Center Client? 1 System Requirements 1 Avigilon Certified Solution 1 ACC™ Client Software Requirements 1.

To reset the administrator password for the AvigilonControl Center Client software, you must delete all existing user and group account information from the server Config Volume.

Tip: You can avoid this procedure if you have a user account that has all the same permissions as an administrator. You can use this user account to reset the administrator password in the AvigilonControl Center Client software.

1. In the Admin Tool, click Shut Down. If you have multiple servers in your site, you need to shut down all the servers in your site.
2. Select Settings > .
3. In the Storage dialog box, make note of the drive that holds the Config Volume.
4. Access the Config Volume drive and navigate to the AvigilonConfigDbDirectorySharedUsers folder.

   For example, D:AvigilonConfigDbDirectorySharedUsers.

5. Delete all the files in this folder. If you have multiple servers in your site, you need to delete this folder from every server in your site before you do the last step.

   The server automatically resets all the user and group settings back to the factory default.

6. In the Admin Tool, click Start Up. Repeat for each server in your site.

Once all the servers have come back online, you can log into the site using the default administrator credentials:

• Username: administrator
• Password:<leave blank>

To add users and groups to the server, see The AvigilonControl Center Client User Guide.

When anti-virus software runs an automated scan on a heavily utilized Avigilon NVR or workstation, it may prevent video data from being written. Some anti-virus software packages are equipped with live process scanning and incorporated firewalls. These features may cause communication failures between cameras and NVRs or between NVRs and clients.

You may need to set up exceptions in the anti-virus software running on NVRs, workstations or clients within the ACC system. For more information on how to exclude locations and applications from being scanned, see your anti-virus software manual.

Preventing Data Write Issues

Avigilon Control Center Client Download

To ensure the anti-virus software does not interfere with the ACC software's ability to write video data and other important files, exclude the following locations from being scanned:

*Do not use the C drive or an OS drive for these volumes. To see which drives are configured as the Primary and Secondary Data Volumes and Config Volumes, use the ACC Admin Tool.

• In the Admin Tool, click Settings > Storage.

The Primary and Secondary Data Volumes and Config Volumes are displayed.

Avigilon Control Center Client Software

Preventing Network Communication Failure

Avigilon Acc 6 Download

To prevent communication failure, exclude the following from having their network traffic scanned or analyzed:

• ACC Server Applications:
  • C:Program FilesAvigilonAvigilon Control Center ServerVmsAdminPanel.exe
  • C:Program FilesAvigilonAvigilon Control Center ServerVmsAdminPanelLauncher.exe
  • C:Program FilesAvigilonAvigilon Control Center ServerVmsDaemonService.exe
• ACC Client Applications:

  • C:Program FilesAvigilonAvigilon Control Center ClientVmsClientApp.exe

• Avigilon Data folder

  • D:AvigilonData